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Frequently Asked Questions

Q: Will insurance pay for all or part of a med flight?
A: Although insurance usually does not pay for medflights, we can assist in creating a stronger claim with greater potential to get insurance companies to pay. Please call us first before you notify you insurer so we can give you important information concerning insurance coverage for medical flights.

Q: How quickly can I get a med flight?
A: Flights usually can be arranged quickly, and often can take place within 2 hours after your initial call.

Q: When a flight is arranged, what happens next?
A: One call or email to us and we will make all the necessary arrangements. Our goal is to make your patient's medical flight transfer as easy and simple as possible. You will receive email or a callback detailing all operational aspects of your medical flight as soon as they are available.

Q: What do I need to do to be ready for the flight?
A:After we inform you of your schedule, you just go to your patient's hospital room and wait the ground crew and transportation to arrive.

Q: Can I accompany the patient?
A: In most cases up to 3 family members may travel with patient aboard the medical flight

Q: What happens when the crew arrives?
A: A ground ambulance will arrive and carry you and your family and patient to the airport, usually to within 20 feet of the aircraft.

Q: What can I take with me? Can I carry luggage?
A: Any nessessary luggage may accompany the patient and family.

Q: How is a life flight different from just chartering an airplane?
A: Medical flights are certified and approved by the FAA and are ACLS certified with stretcher, RN, oxygen, suction, heart monitor and defibrillator, plus any other emergency equipment that may be required, such as a ventilator and Respiratory Therapist. Medical flights also receive special handling from air traffic control while in the air.

Q: What else do I need to know about?
A: Our medical flights provide food or refreshments for the patient and passengers.

Q: Are there any special requirements for international med flights?
A: You will need all the documents normally required for international travel, such as passports and visas. Due to customs restrictions, passengers will be required to remain on or near the aircraft during any ground stops.

Q: Are medical flights tax deductible?
A: Acording to the IRS, you may deduct transportation costs primarily for and essential to medical care that qualify as medical expenses. If in doubt, consult a tax professional for a definitive answer.

Don't see your question answered here? Please feel free to call our 800 number any time, night or day, for information without obligation. We're here to serve you.

Call now: 1-800-833-0305

Email: Inquiries@AirCareLifeFlights.Com


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We have domestic flights to and from all 50 states and the territories:
Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
Delaware
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Mariana Islands
Maryland
Massachussetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
New Mexico
New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
Samoa
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Birmingham
Baltimore
Boston
Chicago
Cleveland
Denver
Gainesville
Houston
Jacksonville
Los Angeles
Mayo Clinic
Memphis
Miami
Portland
Rochester
San Francisco
St. Louis

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